Customer SupportNew
Bilingual Arabic and English support agent for WhatsApp
Detect Arabic or English (including Arabizi), answer in the customer's language from your knowledge base, and hand over to your team when needed.
KnOp
Function
Customer Support workflow templates
Triage, answer and escalate customer requests. Start with Bilingual Arabic and English support agent for WhatsApp, Reply to every WhatsApp enquiry in seconds, qualify and book or Email support triage with approved draft replies.
8 templatesBrowse freeDeploy on Pro and above
KnOpSales and LeadsNew
Reply to every WhatsApp enquiry in seconds, qualify and book
An always-on WhatsApp assistant for UAE and GCC businesses: answers in English or Arabic, qualifies the lead, books a slot and alerts your team.
OpCustomer SupportNew
Email support triage with approved draft replies
Label every support email, draft a reply from your knowledge base, and send it only after an approver clicks Approve in their inbox.
KnOpCustomer SupportNew
WhatsApp AI support agent with your knowledge base
Answer customer questions on WhatsApp 24/7 from your own FAQs and policies, and alert your team when a person needs to step in.
KnOpCustomer SupportNew
Ecommerce refund and returns agent with approval
Check each refund or return request against your policy, get a person to approve, then call your refund endpoint and message the customer.
WeKnHT+1
HT+1Customer SupportNew
WhatsApp order-status agent for online stores
Answer "where is my order?" on WhatsApp by looking the order up in your store API, sharing details only with the verified phone number.
HTOpCustomer SupportNew
Admissions enquiry bot on WhatsApp
Answer parent and applicant questions on WhatsApp from your own admissions documents, show each parent their own fee status, hand over when needed.
KnOpOperationsNew
Restaurant and hotel WhatsApp reservations and FAQ
Answer guest questions on WhatsApp and take table or slot reservation requests that your staff approve before they are confirmed.
KnOpBrowse free. Deploy on Pro and above.
Every template is open to read. Deploying one into your workspace needs a Pro, Team or Enterprise plan; Starter workspaces can browse the whole library.