Bilingual Arabic and English support agent for WhatsApp
Detect Arabic or English (including Arabizi), answer in the customer's language from your knowledge base, and hand over to your team when needed.
Online stores and retail operations. Start with Bilingual Arabic and English support agent for WhatsApp, Email support triage with approved draft replies or WhatsApp AI support agent with your knowledge base.
6 templatesBrowse freeDeploy on Pro and above
Detect Arabic or English (including Arabizi), answer in the customer's language from your knowledge base, and hand over to your team when needed.
Label every support email, draft a reply from your knowledge base, and send it only after an approver clicks Approve in their inbox.
Answer customer questions on WhatsApp 24/7 from your own FAQs and policies, and alert your team when a person needs to step in.
Check each refund or return request against your policy, get a person to approve, then call your refund endpoint and message the customer.
Answer "where is my order?" on WhatsApp by looking the order up in your store API, sharing details only with the verified phone number.
Turn a catalogue sheet into native Arabic and English listings with titles, bullets and SEO keywords, written to a review tab after you approve.
Every template is open to read. Deploying one into your workspace needs a Pro, Team or Enterprise plan; Starter workspaces can browse the whole library.