Help and getting started
Your first workflow in a few steps, quick answers to common questions and a way to reach a person.
From sign-up to a first run
The full walk-through lives in the documentation at docs.cadrixflow.com/getting-started.html.
Create your account
Sign up on the free plan. No credit card is needed, and Starter includes 1 member, 5 workflows and 1,000 runs a month. Start free
Connect your model provider
Cadrix is bring-your-own-model-key. Add your provider key as a connection so your agents can use it. Model usage is billed by your provider. Find connections in Library.
Build a first workflow
Open Build, add a trigger, an agent and an output, and connect them. Add a Human Input step before anything that is hard to undo. Take the tour or read the field guide.
Test, then deploy
Use Test workflow in the editor with a sample payload, read the trace, then deploy. Getting started in the docs
Watch the runs
Open Operate to see each run with its status, duration, tokens and cost, and open one to read its trace. Plan a wider rollout
Quick answers
My run is stuck on Awaiting approval
The workflow is waiting for a person. Open Home and look in the Needs you queue, or open the run from Operate, and have an approver respond. If nobody is meant to approve it, check the Human Input step in the workflow.
A step failed. What now?
Open the run and expand the failed step to see its input and output. You can retry the step, or edit and re-run. The original run stays on record and the retry is a new linked run.
My agent cannot answer from my knowledge base
Check that the knowledge base shows as upserted and that it is attached to the agent. Run a query against the store and read the chunks it returns. If a source is a scanned PDF, check that text was actually extracted.
I hit a plan limit
When you reach a limit on members, workflows, runs or storage, creating more of that resource is blocked and the app prompts you to upgrade. See pricing for the limits on each plan.
A teammate cannot see or edit something
Permissions are set per role. Check their role and workspace. Custom roles are available on Team and Enterprise.
I did not receive a verification email
Check your spam folder, then start sign-up again with the same address. If the email is still not verified, a new verification email is sent.
Still stuck? Ask a person.
Email us with what you were doing and what you saw, and include the run link if you have one. This shared inbox also takes sales and security questions.
hello@cadrixflow.comKeep going
Build your first governed workflow today.
Start on the free plan, bring your own model key, and see a real run traced end to end.